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AUTOKLUB - Car rental conditions
General Business Terms and Conditions AUTOKLUB, a.s.
These terms and conditions are an integral part of the Rental contract for movable property between AUTOKLUB, a.s., Head office: Teplická cesta 1, 058 01 Poprad, IČO: 45 516 286, IČ DPH: SK2023040789 (hereinafter referred to as the “Owner”) and the Renter.
1. Terms and conditions of use of the movable property
The Owner hereby rents to the Renter, subject to all the terms and conditions set forth herein, the movable property specified in the Rental contract for movable property (hereinafter referred to as the "Contract") and the Renter accepts it and agrees to pay the Owner the rent agreed. The Renter shall comply with the obligations set out in the Contract and with the instructions issued by the Owner for the purpose of proper performance of the Contract.
Under this Contract, the Renter shall be fully and unconditionally liable to pay to the Owner:
- The rate for the rental of movable property specified in the Contract together with pre-agreed fees. The Contract is concluded for a definite period of time according to the entry on the Contract and expires at the end of the agreed rental period. The rent may be extended if the Renter requests an extension at least 24 hours before the expiry of the agreed period, however only if the Owner confirms the availability of the movable property. The tenancy shall proceed according to the pre-agreed conditions. If the Contract is not extended, the Renter is obliged to return the movable property at the agreed date and time (tolerance of 1 hour) and to pay the rent including other charges until the date of return.
- All fines and legal expenses related to parking, traffic or other infringements against the law or any act in violation of the law, that are imposed on the rented movable property against the Renter, another driver or the Owner from returning the movable property, including the administrative fee for the processing of the fine in accordance with the current price list in the Fees section, except in cases where this happens due to the Owner's error. The Renter shall also be liable to pay the Owner's costs of out-of-court and in-court enforcement of payments under this Contract in the case of delay of payments.
- Costs incurred by the Owner to compensate for damages caused to the movable property provided, by whomsoever caused, irrespective of the group to which the movable belongs; as well as the loss of profit on the other hand (calculated using the daily rate) lost by the Owner as a result of the impossibility of using the movable property; the Owner's costs of replacing the movable property in the event of their theft.
- Cancellation fee for not picking-up the movable property, or cancellation on the day of booking (50% of the total rental price of the reservation), cancellation fee in the case of cancellation within 5 days before taking possession (50 euros).
- The Renter further agrees to protect the interests of the Owner and its insurance company in the event of an accident, loss or damage to the movable property by:
- ascertaining the names and addresses of interested parties (participants) and witnesses;
- admitting no responsibility or guilt and not giving any money to any person or persons involved;
- not leaving the movable property without ensuring its adequate security and safety;
- informing the Owner by telephone, even in the case of minor damage; and furthermore, completing an incident (accident) report for the Owner within 24 hours;
- immediately notifying the police, even in the case of minor damage or an injured person;
- not leaving the scene of the accident before the police arrive;
- preventing damage by parking only in places that are safe, preferably in guarded parking lots and parking areas;
If the Renter fails to proceed in accordance with points 1-5, he/she shall be liable for the damage caused in the full extent.
The Owner is obliged to provide the movable property to the Renter in good technical condition, at the time and place specified in the Contract.
All apparent defects, complaints and comments concerning the rented movable property must be raised by the Renter at the latest on picking-up of the movable property and must be recorded in the rental Contract.
The Renter is obliged to return the movable property, including all accessories and documents to the Owner in the condition in which it was received, taking into account normal wear and tear. The movable property shall be taken over by a person authorised by the Owner.
Only the persons specified in the Contract may use the movable property. The Renter may not let the use of the movable property to any person other than those specified in the Contract, participate with the movable property in races, competitions or similar events, use the movable property to transport persons or property in return of payment, or use the movable property to push or tow cars, trailers or other objects without written permission. The Renter shall not make any alterations, modifications or repairs to the movable property without the written consent of the Owner.
It is forbidden to use the movable property in these countries: Romania, Albania, Serbia, Montenegro, Bosnia and Herzegovina, Turkey, Bulgaria, Kosovo, Ukraine, Russia, Belarus, Macedonia and destinations where it is possible to pass through a restricted country. If it is necessary for the Renter to transit through these countries, this is only possible with the written consent of the Owner.
The Renter is obliged to use the rented movable property exclusively for personal purposes and to comply with all transport, customs and other applicable regulations.
After parking, the Renter is obliged to take the belonging keys and documents away from the movable property and always lock the movable property, secure the movable property against misuse, damage or theft. The Renter is to use the movable property in the usual way according to the manufacturer's instructions and the Owner's recommendations so that no damage is caused to them.
The Renter shall not drive the movable property after having consumed alcohol, narcotics, drugs and other substances that may affect perception and responsiveness, or leave the movable property for such person to drive.
The Renter agrees not to operate the movable property by any person other than a person appointed or employed by him, approved by the Owner, who is at least 20 years of age at the time of hire (in the event of failure to meet the required age for a particular category, the Renter may apply for an exemption at a fee as set out in the current fee schedule), meets the required qualifications and has held a valid driver's license for at least one year; or in the event of a breakdown or accident, the movable property may be driven by a motor vehicle repairer, provided that he or she meets the required prerequisites and has the appropriate licence (and driving licence), further outside the list of permitted countries specified by the Owner and also for the carriage of cargo, excessively dirty items, animals.
The Owner is entitled to demand access to the movable property in order to check whether the Renter is using it in a proper manner in accordance with the terms of the Contract. The Renter is obliged to allow and tolerate such inspection by the Owner. For the aforementioned reason, the movable properties are equipped with a tracking system.
If the Renter uses the movable property in violation with agreed conditions or in a way that causes damage to the Owner or poses a threat of significant damage to the Owner, the Owner has the right to terminate the Contract. This termination takes effect at the moment of delivery of the notice to the Renter.
2. Terms of payment
The Renter is obliged to pay the rent, fees, damage costs and any other financial obligations arising from the Contract properly and on time. During the use of the movable property, the Renter shall pay the Owner a security deposit in a pre-agreed amount. The deposit may be used to pay any monetary claims against the Renter (additional rent, damage to the movable property, fines). The Owner is entitled to reserve a guarantee amount on the Renter's card, meaning the Renter will not be able to dispose of this amount for the duration of the rent.
By signing, the Renter agrees to pay any additional monetary obligations it has to the Owner by means of his / her payment card, the Owner is entitled to make the payment transaction using the Renter's payment card indicated on the Contract.
In the case of any payment delay by the Renter, the Owner is entitled to demand a Contractual penalty from the Renter of 0.05% of the amount due for each day of delay. The Owner may terminate the Contract if the Renter fails to pay the rent in the agreed amounts and on the agreed dates.
In the case of the Renter's delay in returning the movable property to the Owner at the specified time and place, the Renter agrees that the Owner shall report the movable property as lost or stolen to the police authorities or file a lawsuit for the return of the item with the competent court, with the understanding that the consequences that may arise for the Renter from such fact shall be borne solely by the Renter.
3. Liability for damage
The Owner is obliged to take out compulsory insurance. The Renter is obliged to inform the Owner immediately in case of any damage event and to report the damage event to the police. The Renter is liable for damages to the movable property during the rental period to the full extent, at least to the extent specified in the Contract (listed as "deductible").
The Owner is entitled to claim the compensation for the loss of rent from the Renter, in the amount of the rental fee agreed on the Contract until the day when the movable property will be at his disposal again.
When returning the movable property, the person authorized by the Renter shall take over the movable property, complete a protocol of acceptance and indicate in what condition the Renter has returned the movable property. In the event of damage, the Renter shall be obliged to make written comments or objections in the protocol and sign the document. If the Renter does not raise any objections in the written form, or refuses to sign the protocol, the Renter shall be liable for the damage identified and documented by the Owner to the full extent.
The Renter is obliged to hand over the movable property clean, so that its condition and any new damage can be checked by an authorised person. If the Renter returns an excessively dirty movable property, the Renter shall be liable also for damages related to the washing and cleaning of the movable property even when not being marked on the acceptance protocol, also after the physical handover of the movable property until the movable property have been inspected by the Owner. The Renter also agrees to return the movable property to the Owner's premises in the presence of an employee of the Owner so that any damage to the movable property can be documented. If the Renter returns the movable property without the presence of an employee of the Owner, the Renter shall be responsible for any damage found upon inspection of the movable property by an employee of the Owner, and without reservation agrees to being charged a fee for such damage.
The Renter acknowledges that, within the legitimate interests of the Owner, the movable property may be monitored by a GPS monitoring system.
If the movable property is dirty, the Owner has the right to withhold the deposit until it has been washed and inspected, and then charge the Renter for the washing (and any damage). The Owner shall immediately notify the Renter of any damage subsequently discovered by the Owner after the washing of the movable property. The Renter may submit written objections to the Owner within three days of the notification. If the Renter does not object or does so later on, the Renter shall be liable for the damage subsequently discovered to the full extent.
Any damage to the interior is not covered by the insurance. If damage occurs to the movable property' interior, the Renter responsible for the damage is charged actual compensation for the damage in the amount of the price of the work and service. In the event that the amount for the repair of any damage to movable property exceeds the amount 3.334,- EUR, the Renter will be charged deductible of 15% from the damage caused. Fees or any cost estimates of repairing the damage are sent to the Renter after the proper end of the rental, not later than 10 working days. One exception is an inoperable movable property after a traffic accident, which will be taken to the service center as soon as possible.
It is strictly forbidden to smoke, pollute excessively, carry out biological needs and transport animals in the rented movable property. If the Renter violates any of the conditions of the rent during the use of the movable property, AUTOKLUB, a.s. reserves the right to charge a fee based on the valid price list listed on rent.autoklub.sk in the fees section.
4. Service
The Owner is obliged to provide regular service, maintenance and routine repairs of rented movable property. The Renter is obliged to make the movable property available to the extent necessary for the service to be performed. The Renter has the right to a replacement movable property.
The Renter is obliged to notify the Owner of all defects that appear on the movable property during use and require repair without delay. If the Renter fails to fulfill this obligation without undue delay, he or she is liable to the Owner for the damage caused, and loses the claims possibility that would otherwise be due to the impossibility or limited possibility of using the property without defects.
5. Final provisions
Failure to comply with the Owner's instructions by the Renter is considered an essential breach of Contract with the Owner's right to immediately withdraw from the Contract. By breaching these obligations or any of them, the Renter is obliged to pay the Owner a Contractual penalty, even repeatedly, up to the amount of 500 euros.
Information on the processing of personal data has been published by AUTOKLUB, a.s. on its website link: rent.autoklub.sk. The Parties agree and consent that all disputes arising out of the Contract, including disputes concerning its validity, interpretation or termination, shall be settled in the court of local and subject matter jurisdiction of the Slovak Republic under the laws of the Slovak Republic.
The Renter agrees to and acknowledges the terms and conditions of the lease of movable property, which are published on the website as General Business Terms and Conditions. By signing the Contract, the Renter agrees to the terms and conditions of the movable property rental.